Terms of Service

Overview
Welcome to home with pet! The term "Company" refers to home with pet. home with pet operates this store and website, including all related information, content, functions, tools, products, and order services, to provide you, the customer, with a carefully curated shopping experience (hereinafter "Service"). home with pet is powered by Shopify, which allows us to provide the Service to you.
The following Terms of Service, together with the policies referenced herein (hereinafter "Terms of Service" or "Terms"), explain your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers of warranties and limitations of liability.
By visiting, using, or accessing our Service, you agree to comply with these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Service.

Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any of your minor dependents to use the Service on devices you own, purchase, or control.
To use the Service, including accessing or browsing our online store or making any purchases from our online store, you may be asked to provide certain information, such as an email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products
We make every effort to accurately represent the products and services in our online store. However, please note that colors and the appearance of products may differ from what you see on your screen due to the type of device used to access the store and your device settings.
We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or be exactly the same as depicted or presented in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of products that we provide to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders
By placing an order, you are making an offer to purchase. home with pet reserves the right to accept or reject your order at our sole discretion for any reason. Your order is not accepted until home with pet confirms acceptance. We must receive and process payment before an order can be accepted. home with pet may not be able to accommodate cancellation requests after an order has been accepted, so please review your order carefully before submitting it. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was placed.
Purchases are eligible for return or exchange only in accordance with our Refund Policy [Link].
You represent and warrant that the products you purchase are for your own personal or household use and are not intended for commercial resale or export.

Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping, handling, or import duties.
Prices listed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third-party services. We may occasionally offer promotions regarding services that may affect pricing, to which separate terms and conditions may apply. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You further agree to promptly update your account and other information, including your email address, credit card number, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you have the legal authority to use such credit card for the purchase; (iii) the charges incurred will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including any applicable shipping fees, handling fees, and taxes.

Section 5 - Shipping and Delivery
We are not responsible for delays in shipping and delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance procedures, or events beyond our control. Title and risk of loss pass to you upon our transfer of the products to the shipping carrier.

Section 6 - Intellectual Property
Our Service (including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement) is owned by home with pet, its affiliates, or its licensors and is protected by United States and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Service without our prior written consent. Except as expressly provided in these Terms, no part of these Terms shall be construed as granting, by implication or otherwise, any license or other right under any patent, trademark, copyright, or other intellectual property of home with pet, Shopify, or any third-party service. Unauthorized use of the Service may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by home with pet.
home with pet’s name, logo, product names, service names, designs, and slogans are trademarks of home with pet or its affiliates or licensors. You must not use such trademarks without the prior written permission of home with pet. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on this Service are the trademarks of their respective owners.

Section 7 - Optional Tools
You may be provided with access to third-party tools as part of the Service, over which we neither monitor nor have any control nor input.
You acknowledge and agree that the tools we provide are provided "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. Furthermore, we shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

Section 7 - Third-Party Links
Our Service may include materials and hyperlinks to websites provided or operated by third parties (including embedded third-party service features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you leave our Service to access these materials or third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to the access of third-party websites, or the purchase or use of goods, services, resources, or content in connection with third-party websites. Please review carefully and ensure you understand the third-party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify
[Note to Merchant: This section accurately represents the relationship between Shopify and the store and should not be deleted or modified.]
home with pet is powered by Shopify, which allows us to provide the Service to you. However, sales and purchases in the store are made directly by home with pet. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between the Shopify customer and home with pet, including any injuries, damages, or losses resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with home with pet.

Section 10 - Privacy Policy
Any personal information we identify through the Service is subject to our Privacy Policy, which can be viewed here [Link], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Service, you are deemed to have read this Privacy Policy.
Because the Service is hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Service for the purpose of providing and improving the Service to you. Information you submit to the Service may be transferred to and shared with Shopify and third parties in countries other than your place of residence to provide the Service to you. For more information on how we, Shopify, and our partners use your personal information, please see our Privacy Policy [Link].

Section 11 - Feedback
If you send, upload, post, email, or otherwise submit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use these rights to operate, provide, evaluate, enhance, improve, and promote our Service, or to fulfill our obligations and exercise our rights under these Terms.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation (1) to maintain any Feedback in confidence, (2) to pay compensation for any Feedback, or (3) to respond to any Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other intellectual property or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, hateful, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions
Occasionally there may be information in or within our Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice if any information is inaccurate (including after you have submitted your order), as well as to cancel orders.

Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You shall not, directly or indirectly, access or use the Service for: (a) any unlawful or malicious purpose; (b) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringing upon our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against our employees or other persons; (e) submitting false or misleading information; (f) transmitting, knowingly receiving, uploading, downloading, using, or re-using any material that does not comply with these Terms; (g) transmitting, or procuring the sending of, any advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitation; (h) impersonating or attempting to impersonate any other individual or entity; or (i) any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm or expose home with pet, Shopify, or users of the Service to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service; (c) track the personal information of others; (d) spam, phish, pharm, pretext, or defraud; (e) use any robot, spider, scraping, data collection and extraction tool, automated device or process, AI tool (such as agentic AI), or any automated or manual means to access the Service; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or any other measures we employ to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 - Agents
14.1 This section ("Agent Terms") applies if you use, authorize, enable, or deploy an agent to access, use, or interact with the Service. "Agent" refers to software or a service that can perform autonomous or semi-autonomous actions on behalf of, or at the instruction of, an individual or entity, and can act on behalf of the individual or entity without direct supervision, or using the individual or entity's device.
14.2 Agents must always identify themselves and may not access, use, or interact with the Service unless they strictly comply with the requirements of Section 14.4 below. Furthermore, if we request that an agent refrain from accessing, using, or interacting with any Service, the agent may not access, use, or interact with the Service.
14.3 We may restrict whether or how an agent accesses, uses, or interacts with the Service through various means, including technical means.
14.4 Agents must: (i) identify that the request is from an agent in all HTTP/HTTPS requests by disclosing the agent's name by including the user-agent string: "Agent/[Agent Name]"; (ii) not conceal or obfuscate that the access, use, or interaction is from an agent, including by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing measures intended to distinguish humans from computer use, such as CAPTCHAs; (iii) respond truthfully to any questions or prompts designed to determine whether an interaction is from a human or a computer; and (iv) not circumvent or bypass any measures intended to block, restrict, modify, or control whether and how an agent accesses, uses, or interacts with the Service.

Section 15 - Termination
We may, in our sole discretion, terminate this agreement or your access to the Service (or any part thereof) at any time without notice. In such case, you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 16 - Disclaimer of Warranties
The information provided on or through the Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Service, or anyone who may be informed of any of its contents.
Except as expressly stated by home with pet, the Service and all products provided through the Service are provided to you "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of other warranties, so the above exclusions may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, in no case shall home with pet, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages (including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or the use of any products obtained using the Service, or for any other claim related in any way to your use of the Service or products, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless home with pet, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney's fees, arising out of or related to: (1) your violation of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim subject to indemnification, but our failure to notify you promptly shall not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of such claims at your expense, including the selection of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnified claim, including providing relevant documentation.

Section 19 - Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. These Terms of Service supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment
You may not delegate, transfer, or assign this agreement or your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the federal, state, or provincial courts in the jurisdiction where home with pet is headquartered. You and home with pet agree to the venue and personal jurisdiction of such courts.

Section 23 - Headings
The headings used in these Terms are for convenience only and will not limit or otherwise affect the scope of these Terms of Service.

Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes shall be effective from the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information
Questions about the Terms of Service should be sent to us at info@homewithpet.com.
We also accept inquiries by phone for administrative purposes only.
Email: info@homewithpet.com
Phone Line 1: 08078363106
Phone Line 2: 08092610076