For your child's special items for a new season this autumn. September only: 10% OFF coupon now available.
For your child's special items this new autumn season.
September exclusive: [10% OFF] coupon available now
0 0 0 : 0 0 : 0 0 : 0 0
Drawer menu
The soft cushion supports your neck, making even long drives comfortable
Support available anytime via chat
The spark for home with pet came from the simple, everyday moments spent with my beloved toy poodle, Pupurin.
Seeing her nap with her chin resting on her favorite cushion on the living room sofa, or the satisfied smile she gives after a walk—
I wanted to beautifully capture those adorable daily moments, from the soft light coming through the window to the texture of her fluffy coat.
Before I knew it, I was always snapping photos, completely lost in the moment.
While our cameras and phones are filled with the "best shots" of our pets, those precious photos often just sit as data. I wondered, couldn't we take these adorable images and turn them into "objects" that we can touch and feel in our daily lives? Not just any objects, but high-quality items with designs that gently complement our daily environment—items that blend seamlessly into the warm living room where they relax, or accompany us on our usual outings.
I wondered, couldn't we take these adorable images and turn them into "objects" that we can touch and feel in our daily lives? Not just any objects, but high-quality items with designs that gently complement our daily environment—items that blend seamlessly into the warm living room where they relax, or accompany us on our usual outings.
Pets are irreplaceable members of the family. That is exactly why I wanted to create items that harmonize beautifully with a sophisticated living space, bringing a smile to your face whenever you catch a glimpse of them or touch them, allowing you to truly feel your "little one" nearby.
We want to color our everyday scenes with the most adorable designs. That heartfelt desire is the origin of "home with pet."
【About Payment Security】
Our company is unable to access or store your credit card information in any way. The card details you enter are sent directly from your device to the card issuer without passing through our systems.
Furthermore, we have implemented the following international security standards and state-of-the-art technologies to ensure a secure environment for your peace of mind.
① Full compliance with "PCI DSS v4.0," the international standard for the credit card industry
② Provision of identity verification services via 3-D Secure 2.0
③ Advanced security measures to prevent the leakage of card information
④ Integration of detection systems to prevent unauthorized use
[Standard Items]
Items are delivered approximately 10–20 business days after the purchase process is completed.
["Featured" Artisan-Crafted Items]
・Each piece is carefully crafted entirely by hand.
・Therefore, it takes approximately 30 to 45 days from the confirmation of your design and receipt of payment until the item is shipped.
・Delivery times may vary depending on current demand, so please feel free to contact our customer support team in advance.
[Shipping Costs]
All products in our shop are delivered free of charge.
[Tracking Your Order]
You can check the delivery status of your package via the "tracking link" included in your order confirmation and shipping notification emails. If you cannot find these emails, please have your "Order Number" and "Registered Email Address" ready and contact us via LINE or email below.
【Order Cancellations】
Cancellation terms vary depending on the status of your order at the time of your request.
1. Before production: Free cancellation is available.
2. During or after production but before shipment: Paid cancellation is available.
3. After shipment: Cancellation is not possible.
【Returns】
1. Initial Defects
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item.
2. Exceptions / Non-returnable items
Customized items (such as special orders or personalized items) cannot be returned. Please contact us if you have questions or concerns about a specific item.
3. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
【Refunds】
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
【Notes】
※ If more than 16 business days have passed since we approved your return, please contact us at info@homewithpet.com.
※ We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
※ To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
※ To start a return, you can contact us at info@homewithpet.com.
※ If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@homewithpet.com.
Here is the process for creating your one-of-a-kind "my pet" merchandise.
Our staff will provide careful support so even first-time customers can feel at ease.
1. Choose your preferred product and place an order
First, find the product you would like from our product list and select your preferred specifications.
Please proceed with your order via the cart.
2. Send us your favorite photo
After your order is complete, please send us a cute photo of your pet via our official LINE or email.
You can easily send it from your smartphone.
3. Consult with our staff (Support)
"I'm not sure which photo is best," or "Can you do this kind of arrangement?"—
please let us know if you have any questions or requests. Our dedicated staff will be happy to assist you.
4. Production and image processing by a professional designer
Using the photo you sent, our professional designer will crop the image and adjust the colors to create the perfect original design.
5. Confirm the finished design image
Before we begin production, we will send you a preview of the finished design.
You can rest assured knowing you will be able to check for any necessary revisions.
6. Crafted with care and delivered to you
Once you approve the design, we will begin creating your item with care.
As soon as it is finished, we will ship it to you with the utmost care.
[Standard Items]
Items are delivered within approximately 10–20 business days after the purchase process is completed.
["Special Feature" Artisan-Made Items]
・Each item is carefully handcrafted one by one.
・Because of this, please allow approximately 30–45 days from the time your design is confirmed and your payment is processed until the item is shipped.
・Delivery times may vary depending on order volume, so please feel free to contact our customer support in advance.
[Shipping Costs]
All items from our shop are delivered with free shipping.
[How to Track Your Order]
You can check the delivery status of your package via the "tracking link" included in your order confirmation and shipment notification emails. If you cannot find these emails, please have your "order number" and "registered email address" ready and contact us via the LINE or email address below.